Contact Page
Contact form at bottom of this page
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There is general information about ordering below. If your query is not answered there, please use this form if -
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You need to order from outside of the UK.
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You are having difficulty with the checkout process.
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Any other enquiry.
If you are having difficulty using the checkout
for a UK (not Northern Ireland) order:
Please list the kits (& quantities) that you require using the kit codes and the scale. If there are kit options offered, please state which you require.
As an example -
1 x CMM Majestic Cinema 1/76
1 x WWMD Woolworths 1/76
2 x OLU Lock up garages 1/43
1 x SSS Small Suburban Shops 1/76 modern shop option
I will send a Wix Paylink, which can be paid by credit/debit card or Paypal account. All UK orders £25 & under are subject to a flat rate £3 postage charge.
UK orders over £25 are post free.
If you prefer, you may pay by cheque/postal order
(Cheques & postal orders MUST be made Payable to 'KINGSWAY MODELS') , sent with a list as above to the address below.
For orders £25 and under in value, REMEMBER TO ADD £3 PER ORDER, POSTAGE
KINGSWAY MODELS,
Kevin Ward,
42 Second Avenue,
Sheerness,
Kent
ME12 1YG
Please give a telephone number or email, in case clarification is required.
Kindly check that your full postal address is given - house number (or name) and postcode.
Why not find your full postal address now, by using the Royal Mail website? Click HERE
Orders are sent by a tracked service arranged online. The tracking link will only become live when the package enters the postal system, which may be the next working day, not Sundays or UK Bank Holidays.
IMPORTANT NOTICE
- ordering from the EU and Northern Ireland
With great regret, for the time being, we are unable to take orders from the EU and also Northern Ireland
With effect from 13th December, 2024, the EU GPSR (General Product Safety Regulations) come into force.
These regulations require that any non-food items which are imported into the EU, must be supported by full information relating to use of the product including risk assessments. Furthermore, a 'Responsible Person' situated within the EU, must be nominated to be available to deal with any inquiries.
Detailed information beyond the above is difficult to obtain, and appears impossible for small businesses to implement.
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The following is an extract from EU information -
Addressing the issue of dangerous products coming outside of the EU. GPSR makes it obligatory for all products it covers to have information on an economic operator responsible for it located in the EU. It will allow authorities to take effective corrective actions against dangerous products, whatever their country of origin. This fights against rogue traders and ensures an equal level-playing field for all companies. In 2022,67% of Safety Gate notifications concerned dangerous products coming from countries outside of the EU single market. Providing for penalties that are serious enough that they can discourage business from not respectingt heir product safety obligations.
In the light of the available information, Kingsway Models is unable to meet the requirements of providing a 'responsible person' situated within the EU, and so regrettably will from henceforth be unable to supply customers in the EU and Northern Ireland.
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These regulations will doubtless affect many other small businesses. Possibly further information will be made available which may resolve the issues.
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Until then, Kingsway Models regrets that sales to EU and Northern Ireland will not be made.
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This information posted 4th December, 2024.
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